Last updated: 25 March 2026
Ticket Dibs is a competition and giveaway platform. By purchasing entries into a competition, you are paying for the chance to win a prize through a random draw. Please read this refund policy carefully before making any purchases.
All competition entry purchases are final and non-refundable once the entry has been confirmed and recorded. This is because:
If a competition is cancelled by Ticket Dibs before the draw takes place, all entries for that competition will be fully refunded to the original payment method.
Subscription payments (Bronze, Silver, Gold) are non-refundable for the current billing period. You may cancel your subscription at any time, and it will remain active until the end of your current billing cycle. No partial refunds are issued for unused time within a billing period.
If you cancel within 24 hours of your initial subscription purchase and have not used any subscription benefits (bonus entries, discounts), you may request a full refund by contacting support.
Due to the nature of blockchain transactions, cryptocurrency payments are non-refundable. If a refund is approved under exceptional circumstances, it will be issued in the equivalent USD value at the time of the original transaction, not the current cryptocurrency value.
Overpayments in cryptocurrency that exceed the required amount by more than 5% may be refunded for the excess amount, minus network transaction fees.
If you are charged for a payment that did not result in a confirmed entry, or if you are charged twice for the same entry, please contact support immediately. We will investigate and issue a refund within 5-10 business days.
Bonus entries received through subscriptions, referrals, or promotions have no monetary value and are non-refundable. They cannot be exchanged for cash or transferred between accounts.
If you believe you are eligible for a refund under this policy, please contact us through one of the following:
Please include your username, payment details, and reason for the refund request. We aim to respond to all refund requests within 48 hours.
Ticket Dibs reserves the right to update this refund policy at any time. Changes will be effective immediately upon posting. Continued use of the platform after changes constitutes acceptance of the updated policy.